Contacts
Players may have difficulties managing their accounts or playing on the platform when using Melbet’s services. We never leave any of our clients alone with their questions or problems. We do our best to provide the highest possible level of customer service. Therefore, each of our users can count on quick assistance from our highly qualified support team. We will advise you on any questions you may have and help resolve any issues that may arise.
This page contains all relevant information on how to contact Melbet’s support service, which operates 24/7 and is available in more than 30 languages.
Melbet Support Service
To ensure the best level of service to our clients, Melbet’s staff is complemented by a very experienced customer service team. Our Melbet support service is available 24/7 and is always ready to advise you on any questions and help solve any problems you may encounter.
We offer several ways to contact the Melbet customer service team: Live chat, email addresses, and phone number.
Discover all essential details on how to contact Melbet support to get the best betting experience on the platform!
Melbet Live Chat
One of the fastest, easiest, and most popular ways to contact Melbet support is via live chat. To open a dialogue window with a support operator, you need to click the chat icon in the lower right corner of the bookmaker’s website and mobile app.
This contact method with the Melbet support team is perfect for consultation on bonus activation and use, transaction accuracy, account management, and other questions that do not require detailed examination.
To send your request to a specialist via live chat, click the chat icon, clearly state the essence of the problem or question, and a support operator will respond immediately. The average response time is one to three minutes.
Melbet Email
Contacting customer service via Melbet email is an excellent option for players who have questions that need to be addressed in detail, as well as suggestions and complaints. You can attach screenshots or photos to your email so that our support team can better understand the problem and resolve it faster. All Melbet support emails are processed on a first-come, first-served basis. The average response time is between 1 and 5 hours.
Depending on the subject of your inquiry, we offer several Melbet email addresses:
| Details | |
|---|---|
| General Questions | [email protected] |
| Security Service | [email protected] |
| Public Relations & Advertising | [email protected] |
| Partnership Questions (online) | [email protected] |
| Partnership Questions (betting shops) | [email protected] |
Melbet Phone
Another way to contact our Melbet customer service team is by using our telephone support line. For questions requiring a quick and urgent solution, dial +442038077601 and within seconds you will start a direct dialogue with the first available specialist from Melbet’s call center.
The call is free. Call the Melbet support hotline at any time, day or night.
Melbet Messengers
We do not just actively promote our company’s services in popular messengers, but also communicate with our users this way. If your questions do not require an immediate response, you can use the following Melbet accounts to get advice from support specialists:
- X (formerly Twitter): melb_casino
- Telegram: melbet_casino_official
You can either use these contacts directly in the messengers or click the corresponding logos at the bottom of the mobile app or website.
Melbet Website Form
If none of the above methods suit you, we offer another way to contact Melbet support.
You can open the Melbet website in your computer’s browser or use the mobile site version and go to the “Contact Us” section.
Here, you will see a special form where you must specify your contact details for feedback and state the essence of the problem in a special window. As soon as your inquiry is reviewed by a specialist, you will receive a response either by phone call to the specified phone number or by email to the specified address.
Please note that requests submitted this way are processed in queue order, and the specialist’s reply may take several hours.